MS Windows if Dyalog disappears or "has stopped working"
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The FAQ is a read-only forum which is in general updated only by employees of Dyalog Ltd. It replaces the FAQ page which existed under http://www.dyalog.com. Rather than rejecting other posts to this forum, such posts will be put in a moderation queue, and moved to a more appropriate forum.
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MS Windows if Dyalog disappears or "has stopped working"
If you occasionally get the "Dyalog APL Version xx.x Development Environment Has Stopped Working" dialog and there isn't a syserror dialog box, please try to reproduce the problem and inform Dyalog Support.
If you cannot reproduce it, you can ask Windows to create a dump when you get
hangs/exceptions like this for any program, including Dyalog.
This also applies if Dyalog just disappeared for no obvious reason.
Please create the following registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps
In LocalDumps, right click in the empty pane on the right and create a new DWORD.
Give it a name of DumpType and set its value to be 2.
Next time you get the "Dyalog APL Version xx.x Development Environment Has Stopped Working" dialog, see if Windows has made a .dmp file in C:\Users\<YourUserNameHere>\AppData\Local\CrashDumps
(AppData is usually hidden in Windows Explorer, so you may have to type its name).
If it has, please
1) compress the file, and ask Dyalog Support for an FTP account to upload it to.
2) Tell us the Build ID of the dyalog.exe which generated the .dmp file.
Also, you might want to periodically check this directory to see if Windows has created many crash dumps there and how much disk space they take up.
If you cannot reproduce it, you can ask Windows to create a dump when you get
hangs/exceptions like this for any program, including Dyalog.
This also applies if Dyalog just disappeared for no obvious reason.
Please create the following registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps
In LocalDumps, right click in the empty pane on the right and create a new DWORD.
Give it a name of DumpType and set its value to be 2.
Next time you get the "Dyalog APL Version xx.x Development Environment Has Stopped Working" dialog, see if Windows has made a .dmp file in C:\Users\<YourUserNameHere>\AppData\Local\CrashDumps
(AppData is usually hidden in Windows Explorer, so you may have to type its name).
If it has, please
1) compress the file, and ask Dyalog Support for an FTP account to upload it to.
2) Tell us the Build ID of the dyalog.exe which generated the .dmp file.
Also, you might want to periodically check this directory to see if Windows has created many crash dumps there and how much disk space they take up.
Last edited by Vince|Dyalog on Mon Dec 12, 2022 9:47 am, edited 2 times in total.
Reason: edited to mention the word disappears disappeared
Reason: edited to mention the word disappears disappeared
- Vince|Dyalog
- Posts: 432
- Joined: Wed Oct 01, 2008 9:39 am
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